top of page

Privacy Policy

1. Introduction
Welcome to Primary Care MSK ("we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [primarycaremsk.co.uk] (the "Website") and purchase products from our online store.

By using our Website and store, you agree to the collection and use of information in accordance with this Privacy Policy.

​

2. Information We Collect
We collect different types of information, including:

  • Personal Data: Name, email address, phone number, shipping and billing address, and any other details you provide when filling out forms, signing up for webinars, purchasing products, or subscribing to our services.

  • Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

  • Payment Information: If you purchase a course, product, or subscription, your payment details are processed securely by third-party payment processors (we do not store financial information).
     

3. How We Use Your Information
We may use your data for the following purposes:

  • To provide and manage our services, including training, subscriptions, and product sales.

  • To process and fulfill product orders, including shipping and customer support.

  • To improve website functionality and user experience.

  • To send you updates, marketing communications, or newsletters (you can opt-out at any time).

  • To process payments and manage transactions.

  • To comply with legal obligations.
     

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
 

5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Third-party tools for analytics, payment processing, shipping, and email marketing.

  • Legal and Compliance: When required by law, regulatory authorities, or to protect our rights.
     

6. Data Retention
We retain your data only as long as necessary for the purposes stated in this policy or as required by law.
 

7. Security Measures
We implement appropriate security measures to protect your data. However, no method of online transmission or storage is 100% secure.
 

8. Your Rights
Under UK GDPR, you have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request data portability.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is misused.

To exercise these rights, contact us at info@primarycaremsk.co.uk
 

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
 

10. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
 

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Primary Care MSK
Email: info@primarycaremsk.co.uk
Website: primarycaremsk.co.uk

bottom of page